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📥 Inbound Inbox

The Inbound Inbox tab displays incoming client emails and automated reply categorizations.

Inbound Inbox

🤖 Reply Classification

Inbound client emails are automatically analyzed and categorized:

  • Meeting Requested — Client wants to schedule a call or demo.
  • More Information Needed — Client has questions regarding service packages.
  • Unsubscribe / Opt-Out — Client requested no further outreach (automatically suppresses future emails).

🧵 Thread Matching

  • Thread Tracking — Automatically links incoming client replies back to their original account and deal opportunity in TechLabs CRM.